FAQs

If you have any questions, please do not hesitate to contact us either by telephone on 01948 831057; our main office hours are from 09:00 - 17:00hrs Monday to Friday. Out of hours, do leave a message with your name and telephone number, including dialling code and someone will get back to you as soon as possible. Alternatively, please email us via: enquiries@novanutri.co.uk

General

Where are your Products made?

The products available for purchase on our site are manufactured in the following countries:

 UK:   NHSteps Meno and all other Vitamins and Minerals

 Italy: Silver Cap

 USA:  PollenAid

 Japan:Immun’Age, Vegetable Sponges

All products are manufactured by companies holding current Good Manufacturing Practice certification as a minimum. In addition:

PollenAid’s manufacturer has received Quality Assurance International (QAI) as an Organic Processing Manufacturing Facility. Organic process certification requires that all aspects of production and handling comply with the provisions of the National Organic Program Regulation, which is based on the Organic Foods Production Act (OFPA).

In February 2019, Immun’Age achieved “Informed Sport” certification which means that each batch is tested for banned substances; Immun’Age is therefore suitable for elite athletes as well as military personnel.

NHSteps Menopause

1. How do I start taking NHStepsMeno?

There is an initial start-up or loading phase that you will need to do in order to get the product working properly. This will only be for the first month or so and then you can reduce slowly in order to discover what you need to maintain long term (NHSteps Meno can be used as a “rest of life” approach if you wish).

During this phase, it is important not to miss any capsules. If you do forget, try to add the missing capsule when you remember, failing which don’t panic; it won’t stop the product from working, but just potentially cause a bit of a delay.

Our suggested intake for starting is as follows:

PERI MENOPAUSE (Periods no more than 2 months apart)

Take 1 capsule/day.

PERI MENOPAUSE (Periods 2-5 months apart)

Take 1 capsule in the morning and 1 capsule in the evening.

PERI MENOPAUSE (Periods 6 months or more apart) / POST MENOPAUSE / HYSTERECTOMY

Take 2 capsules in the morning and 1 capsule in the evening.

Swallow your capsules with a cool drink and with food and avoid any form of caffeine (tea, coffee, sports drinks which contain caffeine) for 1 hour before/after taking your capsule(s).

Once you have been taking NHStepsMeno for a few weeks and the benefits have kicked in, you should be able to reduce the start-up intake slowly (please contact us if you need any advice on how to do this). As a result, most post menopause women find that the 60 capsule bottles will last anywhere from one and a half to two months (£ Sterling: 48p to 64p/day. Costs for peri-menopause women will more than likely be less as their intake will be lower (Average daily cost: £ Sterling: 24p – 48p).

 2.      Can I take NHStepsMeno if I am vegetarian/vegan?

Yes. There are no animal or dairy products in these supplements

3.   I really want to try NHStepsMeno, but I don’t like swallowing pills, what can I do?

You can split the capsules open and sprinkle the contents onto something like yoghurt or porridge or mashed potato, basically anything that isn’t a liquid in a glass/cup as the content will stick to the sides of the container.

4. How long does it take to work?

You may notice little signs that it’s working within a few days (yes it can be that quick!). On average, we would say that you should notice benefits kicking in within a couple of weeks.

If you have taken the right number of capsules and haven’t seen anything by the end of 4 weeks, then you would be one of the few it doesn’t work for. Sadly, this can happen from time to time, but we will be honest and tell you.

 5. What other benefits can I get from NHStepsMeno?

Normally increased energy is the first thing that a lot of women notice; you will want to do things and have the energy to do them. Alongside this, you should also notice that you feel better in yourself and more positive as well as improved sleep which will help by making you more refreshed when you wake up.

Longer term (2-3 months)

 6. Are there any side-effects with NHStepsMeno?

The capsules contain beans, so some people may notice a bit of wind/bloating when they first start up. This will subside once your body gets used to it; it’s a bit like going on holiday and eating food you don’t normally eat at home.

If you have any allergy/intolerance to foods such as baked beans, kidney beans etc beans, then this product isn’t suitable for you. However, if you just don’t eat baked beans because you don’t like the taste or texture, then you should be OK, although we would suggest a slow start up – please email yvette@novanutri.co.uk or call us on 01270 766439.

7. What are your top suggested vitamins and minerals?

We carry vitamins and minerals that are optimised for healthy ageing; they are all manufactured in the UK, so you know that they are safe and more importantly we are supporting British business!

For example: Magnesium is really good for helping with better sleep and Vitamin D is vital for us, particularly during winter months. Do call us on 01270 766439 for further suggestions and recommendations.

8. Can I take your capsules alongside HRT?

If you have been prescribed HRT by your GP, the medicine should work without needing anything else. HRT may need adjustment and / or you may find that certain brands suit you better than others. If HRT is your choice for menopause, your GP can work with you to find the right type and dosage; please don’t feel you are bothering them as it’s important that you get this right in order to get the benefits from the medicine.

Some GPs allow women who are coming off HRT to start with a low dose of our capsules – please discuss this with your GP.

9. How long should I take NHStepsMeno for?

It’s very much a personal choice. Some women take the capsules for a few years then stop, but most of our customers use them long term.

Our supplement has been developed to suit a “rest of life” approach, adjustable to suit your diet and lifestyle. When you’re on holiday, you’ll probably need less; if you’ve got a hectic week ahead, top up for a couple of days beforehand and it should be able to help.

10. What are Phytoestrogens?

Phytoestrogens are found is many varieties of fruit, vegetables and plants. Some are similar in shape to the human oestrogen and can therefore help the body once its own levels of oestrogen begin to drop. The closer the shape, the better the fit and hence

High levels of phytoestrogens can be found particularly in dark fruit and vegetables such as spinach, kale, berries and plums. They can also be found in certain seed enriched breads, but if you are experiencing any intolerance to wheat or have any weight concerns, these may not be the right type of food for you

The phytoestrogens in NHStepsMeno come from mung beans and have been eaten by many generations and are therefore not alien to the body and its digestive system.

Cautions: Women being treated for oestrogen dependent cancers and, most importantly breast cancer should not assume that concentrated supplements containing phytoestrogens are safe to use. As always, it is best to discuss supplement usage with your GP or pharmacist.

11. I'm a bit dry down there, what can I do?

Your GP can prescribe you a low dose HRT which is used in the vaginal area only and thus, only small amounts of HRT are absorbed into the bloodstream. "Vagifem" is a nice one as it's a pill form (gels and cream can leak and be messy). For those of you who are concerned about the side effects of long-term HRT usage, please discuss with your GP or pharmacist.

PollenAid

What is in PollenAid?

PollenAid contains non solvent extracted pollen from rye plants grown organically in America.

All Graminex products have extensive clinical data which can be viewed at: www.graminex.com/clinical-studies.php

 Immun’Age

Immun’Age has been developed as a tool to stimulate the body’s natural defences; it represents the vision of helping to reduce the financial burdens of ageing populations on their country.

What is in Immun’Age?

Immun’Age is derived from non-GMO papaya fruit that has undergone a lengthy and complex fermentation process under strict ISO standards. It has no chemical additives or preservatives.

Supported by over 50 independent clinical trials, some of which can be found via the following link:

http://en.ori-japan.com/research/

Note:

Our products are supplements and there to support your diet. A varied diet and active lifestyle is important for health:

We are what we eat and the more you can do for your personal health, including keeping your immune system in top form is key. Recommendations include:

•       Eating at least 8 portions of fruit and vegetables (although the advice has changed to 15 portions). Basically, eat as many types of these food groups as you can.

•       Drinking plenty of water throughout the day and avoiding sugary drinks (including diet sodas)

•       Eating at least 2 portions of "wild caught" (not fish farmed) oily fish / week

•       Trying to eat non-GMO / organic meat and vegetables wherever possible

•       Building a healthy lifestyle into your day: try to exercise for ideally 30 minutes at least 5 days/week. You don’t have to be running a marathon, just walking is a good start.